Minibus Training

We guarantee that we will expedite your enquiries so that you are provided the correct advice & most suitable assessment or training programme for your organisation. Our team that deliver your programme are polite, respectful, knowledgeable, experienced & have the ability to deal with any questions or issues that arise when they attend your premises.

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Our training team have an in depth knowledge in road safety & the specialist field of MiDAS & Minibus training, with the ability to provide ongoing support, advice & guidance & will endeavour to do our utmost to find answers to any of your questions.

 

The company pursues the following goals in quality assurance

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• Strict compliance of the company’s services with international, national, and corporate standards and requirements.

• Responsibility to customers for the quality of the services rendered.

• Cost efficiency of the services as compared with other companies operating in the market.

• Development and implementation of new services that fully satisfy our customers’ needs.

• Continuous monitoring of complaints and claims from customers, and aim to maintain these at zero.

• Positioning of the company as engaging staff & front line assessors & trainers capable of delivering & providing services of high quality.

 

The strategy for achieving the goals is the following:

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• Focus on the process management model & continuous improvement of the company services (in accordance with the market requirements).

• The QMS development, implementation, and maintenance in conformity with ISO 9001 international standards. Certification to 9001: 2015.

• Satisfaction of customers’ requirements to all services. Fulfilment of the customers’ requirements within the shortest periods of time, ensuring highest quality.

• Understanding of the customer needs, their present and future specific requirements.

• Continuous cooperation with customers in order to understand their needs.

• Transparency – customers obtain access to information on the quality of the services.

• Priority of quality issues in “personnel – technology – organisation” chain.

• Strict quality assurance procedures at all stages of the services life cycle, well-defined personnel responsibility for quality assurance.

• Primary focus on prevention of a possible decrease in quality rather than on measures to restore the quality level.

• Consistent training of all personnel in the sphere of quality, each employee’s participation in services improvement, rewards for quality improvement.  

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As a division of UKGRS, A1 Minibus Training holds the BS EN ISO 9001:2015 certification.